Who we are
This website, alynailsitalianacademy.com, provides information about AlyNails Salon Ltd and AlyNails Academy, operated by Alice Nali as a sole trader. The business responsible for your information depends on whether you are dealing with the salon or the academy.
For privacy enquiries, contact alynails.salonandacademy@gmail.com.
Information we collect
Depending on how you use our services, we may collect your name, contact details, course or salon enquiries, booking details you share with us, purchase and payment-related records, student registration and learning records, and correspondence. Our website may also collect technical information such as device information, IP address and cookie preferences.
Please avoid sending sensitive personal information through general website enquiry forms unless it is necessary and requested through an appropriate channel.
Why we use your information
We use personal information to respond to enquiries, provide salon and training services, manage enrolments and student accounts, process purchases, communicate essential service information, maintain business records, protect website security and meet legal obligations. Where required, we ask for consent before sending promotional emails or using optional analytics and advertising cookies.
Our lawful bases may include taking steps at your request before entering a contract, performing a contract, complying with legal obligations, legitimate interests (such as responding to enquiries and keeping our website secure), and consent where applicable.
Salon bookings through Goldie
Our website contains a link to Goldie, an external booking platform. Salon bookings are completed on Goldie’s platform, not through a booking form hosted on this website. Goldie processes information submitted through its service according to its own privacy information. AlyNails Salon Ltd may receive and use booking information needed to arrange and deliver appointments, contact customers and maintain relevant records.
Academy enquiries, enrolment and learning
When you enquire about or enrol in an AlyNails Academy course, we may use your contact details, chosen course, payment or enrolment details and relevant learner records to manage your training. Student access to learning platforms may involve account information, coursework, assessments and progress records. Relevant information may be shared with awarding or certification bodies where necessary for registration, assessment or certification.
Purchases and payments
Our website uses WooCommerce for some online purchases and may use third-party payment providers such as Stripe. Payment providers process payment information through their own systems. We retain the transaction and order information needed for customer service, accounting and legal compliance; we do not claim to store full card details on this website.
Website forms and communications
If you submit a website enquiry form, we use the information provided to respond and follow up on your request. If you subscribe to marketing emails, we may use an email service provider such as MailerLite to send them. You can unsubscribe from marketing communications using the link in the email or by contacting us.
Cookies, analytics and advertising
We use Complianz to provide cookie choices. Essential cookies help the website function. Optional cookies, including analytics or advertising technologies where enabled, should only be used in accordance with your consent choices. Our website may use Google Analytics and embedded third-party services. We plan to use Meta advertising measurement only after appropriate consent controls have been verified.
For more information, see our Cookie Policy (UK). You can revisit your choices using the website’s consent-management control.
Who may receive your information
We may share relevant information with service providers who support our website, hosting, learning platform, email communications, bookings, payments and accounting, and with awarding bodies or authorities where required. We only share information where there is a legitimate operational or legal reason to do so.
International transfers
Some service providers may process information outside the UK. Where this occurs, we seek to rely on applicable safeguards or other lawful transfer mechanisms.
How long we keep information
We keep personal information only for as long as needed for the purposes described above, including applicable tax, accounting, training, certification and legal requirements. Different types of records may have different retention periods. You can contact us for information about a particular record.
Your privacy rights
Subject to UK data protection law, you may have rights to access, correct or erase your personal information, restrict or object to certain processing, request portability and withdraw consent where consent is the lawful basis. Contact us at the email above to exercise your rights. You can also complain to the UK’s Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy when our services, technology or legal obligations change. The latest version will be available on this page.